Public service organisations operate in a dynamic and ever-changing societal and economic environment. They are faced with the constant challenge of balancing the provision of ongoing services with planning and delivering change driven by citizen, business and regulatory needs. Services such as taxation, social welfare, healthcare, public safety and environment management are mission critical in ensuring a well-functioning economy and wellbeing in society. Business and IT change and modernisation programmes must be designed and managed in a way where they can deliver value in months rather than years, and while the parameters of the change drivers are still valid. And public funds must be allocated and managed to ensure transparency and the achievement of tangible outcomes.
Manage, control and plan major Government technology and business transformation programmes, projects and PMOs
Transform business processes, organisational models and enabling applications to deliver a step change in service delivery
Increase the user and customer adoption of new technology through effective change management and communications
Accelerate the realisation of business value through agile software design, development and testing methodologies and toolsExamples of our work include:
- Design and launch of a new outsourced national driving licence service
- Management of federal government technology and digitalisation programmes
- Project management, stakeholder engagement and rollout support for national postcode service
- Design and implementation of Government technology innovation initiatives
- Planning, management and delivery of federal highway management systems integration programme
- Design and implementation of agile development practices for social welfare services
